Frequently Asked Questions

Find answers to common questions about our courses and learning platform

Enrollment & Getting Started

How do I enroll in a course?

Enrolling is simple! Click on any course, fill in your information, and you'll get instant access to all learning materials. You can start learning immediately after enrollment.

Do I need any prerequisites to start a course?

Most beginner courses require no prior experience. Intermediate and advanced courses recommend foundational knowledge. Each course page clearly lists prerequisites.

Can I access courses on mobile devices?

Yes! All our courses are fully responsive and optimized for mobile devices. You can learn on smartphones, tablets, or desktop computers anytime, anywhere.

Course Content & Learning

How long does each course take to complete?

Course duration varies. Beginner courses typically take 4-6 weeks, intermediate 6-12 weeks, and advanced courses 12+ weeks. These are estimates - you can study at your own pace.

Are the courses self-paced or instructor-led?

All Flowracast courses are self-paced, giving you complete flexibility. However, you have access to instructors for questions, and we offer optional live sessions for group learning.

What learning materials are included?

Each course includes video lessons, code samples, written tutorials, practical exercises, projects, and quizzes. Most courses also include downloadable resources and community forums.

Can I download course materials?

Yes, most course materials can be downloaded for offline access. This includes video lectures (in some courses), code files, and documents. Check individual course pages for details.

Certificates & Credentials

Do you offer certificates upon completion?

Yes! Upon successful completion, you'll receive a certificate of completion that you can share on LinkedIn and other professional platforms. Certificates are verifiable online.

Are Flowracast certificates recognized by employers?

Flowracast certificates are recognized within the tech industry as proof of skill acquisition. Many employers value them, especially when combined with a strong portfolio of projects.

Can I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee. If you're not satisfied with your course within 30 days of enrollment, we'll provide a full refund, no questions asked.

Support & Resources

What support options are available?

We provide multiple support channels: course forums, instructor office hours, email support, and a community Slack channel. Response times vary but we aim to help within 24 hours.

Is career coaching included?

Yes! All students get access to our career services including resume review, interview preparation, job board access, and connections with hiring partners in the tech industry.

Can I connect with other students?

Absolutely! We have active communities including course forums, study groups, networking events, and a mentorship program that connects learners with experienced developers.

Technical & Account

What are the system requirements?

You'll need a modern web browser (Chrome, Firefox, Safari, or Edge), a stable internet connection, and for some courses, programming software (which we'll guide you to install).

How do I reset my password?

Click "Forgot Password" on the login page. Enter your email, and you'll receive a reset link. Click the link and create a new password.

Can I update my personal information?

Yes, you can update your profile information anytime in your account settings. Changes take effect immediately.